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OPDU
Report 26 October 2009
Advisory Service Forum
Fiduciary management -
Pariah or Panacea?
Tony Earnshaw
Pension scheme trustees are faced with ever increasing
complexity, ever sharpening focus and no corresponding increase in
time available. So when an organisation offers to relieve them of
the investment burden they could be forgiven for snapping up the
offer. However, a number of questions immediately arise – how much
can they delegate? How much can they trust? Is this approach really
new, or just a rehash of approaches which have failed in the past?
Is the Fiduciary Manager to be shunned like a snake oil salesman or
welcomed with open arms as the answer to all the trustee board’s
problems? The answer lies somewhere between the two extremes – but
first we need to understand what we mean by Fiduciary Management.
Fiduciary Management (or FM) is a term inherited from the
Netherlands where the approach originated and is a little
misleading. It does not mean that the trustees can escape their
fiduciary responsibilities but it does mean that they can delegate
the implementation of those responsibilities. This implies ongoing
oversight and governance, an issue to which we return later. The
Dutch model is one in which an organisation (typically an existing
industry scheme in the Dutch context) takes responsibility for
managing the whole of the assets of a scheme with regard to the
liability position. To complicate life, in the UK the term is often
also used for a range of other approaches, including:
- delegation of a slice of the assets
- delegation of the assets
without reference to the liabilities
- implementation of consulting
advice
- asset allocation services
This is partly because organisations seeking business in this
space can often end up with more limited appointments and partly
because schemes looking to take advantage of the new broad services
available will compare FM with implemented consulting and other
approaches. In the final analysis, it is the practicalities which
matter rather than the labelling, so let’s look at what FM is, and
what it isn’t.
What Fiduciary Management is not
Accusations fly around. Misunderstandings abound. Is there any
truth in these assertions?
‘It’s just Balanced Management in disguise’ – not really.
Balanced managers paid attention to the asset side of the equation
only, had a much narrower range of asset classes and approaches to
use, and offered a non client specific, ‘one size fits all’ product.
And with the exception of a couple of Managers of Managers, they
also used entirely in house products.
‘It’s just a way for asset managers to sell product’
– done
properly, FM should involve external management of the various asset
classes. Too many conflicts arise when internal product is used.
Exceptions can be made to this rule – perhaps for passive management
for example – but the trustees need to know and be very comfortable
before going ahead
‘It’s just a way for consultants to get paid more for doing the
same as they’ve always done’– implemented consulting should align
interests rather than simply making consulting businesses more
profitable. The danger is that consulting groups offer a range of
approaches and the trustees need to be sure which approach they are
buying, that they are paying the right fees for that approach and
that they are using the skill of their advisors appropriately.
Another reason to get the in house governance structure right.
‘FM can be used for a single asset class’– If there is only one
asset class, it’s not an FM appointment, it’s manager of managers.
‘It gets the trustees off the hook and means there is no need for
robust governance structures in house’ – Quite the contrary. FM is a
tool for the trustees and can be a useful one but it needs
controlling, monitoring and reviewing. A lot of trust is being
placed in a single organisation. A lot of focus on monitoring that
organisation is also needed. This means a robust investment
committee, or a Chief Investment Officer, or an external governance
specialist or some combination of these.
A useful approach?
So, if the trustees still need governance structures, is there
any point in using FM? There are a number of key advantages which
make FM an attractive option but it should be remembered that it is
not the only option. The attractions include:
Implementation and execution
The trustee system relies on the commitment of a group of people
who spend most of their time focussed on other things, who meet
infrequently, and whose primary areas of expertise are neither
investment nor pensions. Trustees have executive responsibilities
but are essentially non executives by nature. This makes decision
making challenging but possible, given focus, training, assistance
and advice. It makes execution more than challenging. FM provides a
framework and a mechanism for execution. The Fiduciary Manager will
agree parameters with the trustees and be able to act within them
between meetings and will implement the strategy agreed by the
trustees.
Expertise
A good fiduciary manager will bring a wide range of expertise to
the table in a coordinated way, will use this to further the agenda
and plan agreed by the trustees and will make a significant
contribution to an informed debate in agreeing the strategy and
plan.
Control
With the fiduciary manager on board, and the right internal
structures, the trustees should have more control over the future
health of the scheme
Focus
If the fiduciary manager is taking care of the day to day
concerns, the trustees are more able to focus on strategy, on
covenant and on business planning - a better use of the scarce
resource which is trustees’ time.
Solvency
With an active executive structure such as a fiduciary manager,
managing the asset/liability profile becomes a more realistic
option. Some would argue this is the key advantage of the approach.
There are naturally some counter arguments which include:
Control (again)
Does the appointment of a fiduciary manager mean the trustees
lose control? The answer to this concern lies in the selection of
the manager,
the agreement on how the relationship will work and the internal
governance structure. In other words, this could be a danger but not
if the arrangement is set up properly.
Concentration
If one organisation is used to manage the overall investments
there can be concerns about concentration risk. This concern can be
allayed by ensuring that the fiduciary manager has good processes
(initially and ongoing), appropriate levels of delegation and
outsourcing, and high levels of expertise. Choosing and monitoring
the manager are important activities.
Selection
There are a number of organisations offering FM, or implemented
consulting, or some variation thereon. The approaches differ, the
backgrounds differ. The language can be misleading, the differences
confusing. Is there a danger of making the wrong decision with
disastrous consequences? An ever present danger in all investment
activity but one which can be controlled with the right processes.
None of these objections are show stoppers. They might mean that
some boards of trustees decide, on balance, not to pursue this
option. However, the objections can all be overcome if FM is
approached properly. What do we mean by that?
Using FM effectively
If FM is to be used effectively and is to deliver its promise,
which includes increasing the comfort and confidence levels of the
trustees, then a number of elements need to be present. First of
all, and crucially, the trustees need to be in control of the agenda
and set the plan. This is their responsibility and cannot be ducked.
The fiduciary manager can help and advise but the trustees remain in
control.
First the fiduciary manager needs to be appointed and help may be
needed with the selection process. This can pose a conundrum since
the existing advisors may be conflicted and the potential fiduciary
mangers at this stage are certainly conflicted. The answer is to use
a third party who is not in the market to provide FM or FM
competitor services – governance specialists can help here, also
independent trustees and some consultants.
The selection having been made, agreement needs to be reached on
the terms of reference. The trustees will be appointing the manager
to implement the strategy and this will involve some delegated
decision making. It is important to define the extent of this
delegation and also the contact point for referral and discus-sion
in between meetings. Clear lines of communication are essential.
The trustees need to have a robust governance structure. The
fiduciary manager is being appointed to provide a well coordinated,
holistic approach from which the scheme will benefit but this does
mean a lot of reliance is placed on one organisation and this
implies ongoing monitoring of processes and capabilities.
Specifically this will include:
- Adequacy of provider’s due diligence
- Breadth and quality of
research
- Efficiency of process to turn research into decisions
- Adequacy of resourcing
- Staff retention and motivation
- Ongoing
intellectual rigour of the offering
- Transparency
- Internal accountability
- Validation of
statements/assertions made by the provider
- Management of conflicts
Our view is that an external third party will be needed for this
by all but the largest schemes. That third party should be a
disinterested consultant (i.e. one not offering implemented
consulting) or a governance specialist or independent trustee. The
third party can also help with a number of other issues such as
interpreting reporting and other communications, interpreting
outcomes, and ensuring that due attention is paid to client
specifics in recommending a solution (and changes to that solution).
So, panacea or pariah?
The big challenges facing trustees include increasing complexity,
speed of change, and effective execution. Trustees face these
challenges across the board, not just in the investment arena so the
role is becoming ever more onerous. These are challenges for which
the trustee structure is inadequate – unreasonable demands are
effectively placed on groups of people for whom this is a part time
and occasional activity. Non executives in practice, executive in
terms of responsibility. There are a number of potential solutions
or partial solutions to this problem – hiring a Chief Investment
Officer, (CIO), setting up a committee structure and freeing up more
time, asking advisors to take on more responsibility. FM is both one
of a range of solutions and an implementation tool available for use
by the CIO or the sub committee.
Some boards of trustees will find this level of delegation
daunting; to others it will feel like a good fit. Used without
proper preparation and structures it is dangerous. Properly used,
with appropriate governance structures, an agreed strategy, and
adequate monitoring, it is an approach which has the potential to
make a significant positive contribution to the management of a
pension scheme.
Tony Earnshaw
Principal
PAN Governance LLP
01737 222402
tonyearnshaw@pantrustees.co.uk
www.pantrustees.co.uk
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